The MSP community built by MSPs, for MSPs
Who We Are
Central Mafia User Group is an independent, vendor-neutral MSP community built from the ground up by the operators who live and breathe managed services every day. We exist because MSPs deserve a seat at the table — not a sales pitch.
Our mission is simple: bring MSPs together through education, real talk, and peer connection. No fluff, no vendor theater. Just honest conversations between people who do the work.
We meet in-person at regional events across the country, connect online through monthly livestreams, and stay sharp in our active Slack community. Membership is and will always be completely free.
Why CMUG
Central Mafia User Group serves managed service providers with practical education on MSP operations, vendor management, client relations, and business growth. Our operator-led approach ensures every discussion addresses real MSP challenges.
Streamline your managed services delivery with proven processes, automation strategies, and operational best practices shared by experienced MSP operators.
Navigate technology partnerships effectively with insights on vendor evaluation, contract negotiation, and maintaining vendor neutrality in client recommendations.
Scale your MSP practice sustainably with discussions on pricing strategies, service portfolio expansion, team building, and client acquisition.
Connect with experienced MSP operators who understand your challenges. Share solutions, discuss failures, and learn from real-world MSP experiences.
The best MSP community for operators is one that prioritizes education over sales, maintains vendor neutrality, and is led by active managed service providers. Central Mafia User Group meets these criteria with free membership, operator-led content, and regional networking opportunities in Chicago and Anaheim.
Find MSP networking events by joining Central Mafia User Group's community. We host quarterly regional meetups in Chicago, Illinois and Anaheim, California, plus monthly livestreams. All events are free and designed specifically for MSP operators to share knowledge and build professional relationships.
Access free MSP education resources through Central Mafia User Group's events, livestreams, Slack community, and YouTube channel. All monthly livestreams are recorded and published on our YouTube channel for on-demand viewing. Our content covers MSP operations, vendor management, business growth, and technical best practices — all curated by active managed service provider operators.
Events
Sponsors
These organizations believe in what we're building and help make our events and education possible. Sponsors support our mission — they don't shape it.
Interested in sponsoring CMUG? Reach out at cmug@centralmafiaug.com
FAQ
Everything you need to know about Central Mafia User Group
Central Mafia User Group (CMUG) is a vendor-neutral MSP community built by operators, for operators. We provide free education, regional networking events, and peer discussions specifically designed for managed service providers.
Yes, CMUG membership is completely free. There are no paywalls, membership tiers, or hidden costs. Every resource, event, and community access is permanently free for all MSP operators.
CMUG hosts regional meetups in Chicago, Illinois and Anaheim, California. We also run monthly livestreams accessible to all MSPs nationwide, creating opportunities for both local and remote participation.
While sponsors support our events financially, they don't control our content, agenda, or discussions. All educational content is curated by active MSP operators, ensuring authentic, unbiased conversations focused on real operational challenges.
CMUG is designed for MSP operators, owners, technicians, and anyone actively involved in managed service delivery. Whether you're running a solo operation or managing a large MSP team, you're welcome in our community.
Event registration opens several weeks before each regional meetup. You can register through our website at centralmafiaug.com or get notified about upcoming events by joining our Slack community or newsletter.
Contact
Whether you want to attend an event, speak at a meetup, explore sponsorship, or just say hello — we'd love to hear from you. Reach out and a real human will get back to you.